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Instagram goes down again for the second time in a week

  • Hundreds of Instagram users reported they could not access the service's app
  • A smaller number of Facebook users also experienced issues
  • Both services are now back up and running as usual 
  • The problems were widespread, with users in the US, UK, Australia, Japan, Europe, South America and South East Asia reporting issues

By Harry Pettit and Tim Collins For Mailonline

Published: 04:33 EDT, 13 October 2017 | Updated: 07:09 EDT, 13 October 2017

Instagram crashed for the second time in a week this morning, with thousands of users reporting they could not access the service's app.

Angry users around the world vented their frustration on Twitter as they found themselves unable to log in to the service.

Facebook was also briefly down for a small number of users.

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Instagram went down for the second time in a week this morning, sending social media into a hilarious meltdown 

WHAT HAPPENED? 

Instagram crashed for the second time in a week this morning.

Thousands of Instagram users reported they could not access the service's app, while a smaller number of Facebook users also experienced issues.

Instagram began experiencing issues at around 9:20 BST (4:20 ET), with over a thousand users reporting problems on Down Detector, a website which collects reports of website and app crashes. 

Angry users around the world vented their frustration on Twitter after the services crashed.

It is still not clear what caused the problems for the Facebook-owned services.

The issues were widespread, with users in the US, UK, Australia, Japan, Europe, South America and South East Asia reporting problems.

Instagram began experiencing issues at around 9:20 BST (4:20 ET), with over a thousand users reporting problems on Down Detector, a website which collects reports of website and app crashes.

Users have reported the service is now back up and running as usual.

Instagram is yet to respond to MailOnline's request for comment.

Users took to Twitter to complain about the service's outage.

User @ashley_brown tweeted: 'When you get up at 6:30 to catch a mountain sunrise and #instagram goes down just after you post it :('

Some users linked Instagram's downtime to the fact that today is Friday 13.

User @AverieNichgrc tweeted: 'Friday the 13th is already happening guys. Instagram is down'

It is still not clear what is causing the problems for the Facebook-owned services, but users have taken to Twitter to vent their frustrations 

@TheLifeOfJord tweeted: 'When Instagram is down and you have to go out to the real world.'
@TheLifeOfJord tweeted: 'When Instagram is down and you have to go out to the real world.'

@TheLifeOfJord tweeted: 'When Instagram is down and you have to go out to the real world.'

Twitter user @frhjiyongie tweeted: 'that moment when Instagram is down & y'll go to twitter searched for "instagram" on twitter just to know that you're not alone'
Twitter user @frhjiyongie tweeted: 'that moment when Instagram is down & y'll go to twitter searched for "instagram" on twitter just to know that you're not alone'

Twitter user @frhjiyongie tweeted: 'that moment when Instagram is down & y'll go to twitter searched for "instagram" on twitter just to know that you're not alone'

Some people tried to comfort their fellow Instagram users, with @AshleyLake tweeting: 'For everyone searching “is Instagram down”, Let me be the one to tell you, you’re not alone (and it is down)'.

The latest outage is the second in just a week, after Instagram and Facebook users around the world experienced problems on Wednesday.

Some of those attempting to go onto the sites were shown a blank page, with nothing loading - causing them to complain they now have to talk to their families.

Others reported they could only load certain parts of the websites or apps of the two Facebook-owned services. 

User @thaisbmartini tweeted: 'When you think your account has been deactivated but then you realize instagram is just down again'
User @thaisbmartini tweeted: 'When you think your account has been deactivated but then you realize instagram is just down again'

User @thaisbmartini tweeted: 'When you think your account has been deactivated but then you realize instagram is just down again'

Instagram crashed for a number of users across the globe. Pictured is a coverage map of users reporting problems with the service
Instagram crashed for a number of users across the globe. Pictured is a coverage map of users reporting problems with the service

Instagram crashed for a number of users across the globe. Pictured is a coverage map of users reporting problems with the service

Some users linked Instagram's downtime to the fact that today is Friday 13. User @AverieNichgrc tweeted: 'Friday the 13th is already happening guys. Instagram is down'
Some users linked Instagram's downtime to the fact that today is Friday 13. User @AverieNichgrc tweeted: 'Friday the 13th is already happening guys. Instagram is down'

Some users linked Instagram's downtime to the fact that today is Friday 13. User @AverieNichgrc tweeted: 'Friday the 13th is already happening guys. Instagram is down'

Some reported the sites worked fine until they tried to post an update or image, at which point they shut down.

The issues were widespread, with reports of outages popping up in Brazil, Japan, India and parts of Europe.

It remains unclear what caused the problems, which began around 4pm BST (11am ET) on 11 October. 

A number of users took to Twitter to complain about the outages.

Hundreds of Instagram users reported they cannot access the service's app, while a smaller number of Facebook users (coverage map pictured) also experienced issues
Hundreds of Instagram users reported they cannot access the service's app, while a smaller number of Facebook users (coverage map pictured) also experienced issues

Hundreds of Instagram users reported they cannot access the service's app, while a smaller number of Facebook users (coverage map pictured) also experienced issues

The issues appeared to be widespread, with users in the US, UK, Australia, Japan, Europe, South America and South East Asia reporting problems. Users reacted hilariously on Twitter
The issues appeared to be widespread, with users in the US, UK, Australia, Japan, Europe, South America and South East Asia reporting problems. Users reacted hilariously on Twitter

The issues appeared to be widespread, with users in the US, UK, Australia, Japan, Europe, South America and South East Asia reporting problems. Users reacted hilariously on Twitter

User @Shaylaleeraquel‏ tweeted: 'Uh-oh. #Facebook is down. WHAT DO WE DO?'

Twitter user @forfeng tweeted: 'funny I don't spend that much time on twitter anymore, but still come here to see if other's have #facebookdown' 

@_BrooklynBear tweeted: 'Hello to all the #Instagram users coming to Twitter to see if it's down... Lol'

Instagram began experiencing issues at around 9:20 BST (4:20 ET), with over a thousand users reporting problems
Instagram began experiencing issues at around 9:20 BST (4:20 ET), with over a thousand users reporting problems

Instagram began experiencing issues at around 9:20 BST (4:20 ET), with over a thousand users reporting problems

@_bendy__ tweeted: 'Is #facebook still down for everyone or just me?'
@_bendy__ tweeted: 'Is #facebook still down for everyone or just me?'

@_bendy__ tweeted: 'Is #facebook still down for everyone or just me?'

User @wangswolfie tweeted: 'What would our life be without social media. Instagram down and everyone having a heart attack'
User @wangswolfie tweeted: 'What would our life be without social media. Instagram down and everyone having a heart attack'

User @wangswolfie tweeted: 'What would our life be without social media. Instagram down and everyone having a heart attack'

The two incidents this week follow another outage in August in which Instagram and Facebook again went down for thousands around the world. 

People experienced problems logging onto Facebook, sending messages or 'liking' posts and pictures.

Others reported a 'total blackout' meaning the site wouldn't load or they were unable to log in to their accounts. 

'How am I supposed to tag people in memes...' tweeted Twitter user @Tinabui27 after the two service's went down earlier this week
'How am I supposed to tag people in memes...' tweeted Twitter user @Tinabui27 after the two service's went down earlier this week

'How am I supposed to tag people in memes...' tweeted Twitter user @Tinabui27 after the two service's went down earlier this week

Wednesday's outage caused a hilarious social media meltdown with users having to tweet their frustration
Wednesday's outage caused a hilarious social media meltdown with users having to tweet their frustration

Wednesday's outage caused a hilarious social media meltdown with users having to tweet their frustration

At its peak there were more than 1,869 reports of people experiencing problems getting onto the website.

Some Facebook users were told the website was undergoing 'required maintenance'.

Others reported being faced with a message that read: 'Facebook Will Be Back Soon. Thanks for your patience as we improve the site.' 

Some of those attempting to log onto Facebook on Wednesday were shown a blank page, with nothing loading (pictured)
Some of those attempting to log onto Facebook on Wednesday were shown a blank page, with nothing loading (pictured)

Some of those attempting to log onto Facebook on Wednesday were shown a blank page, with nothing loading (pictured)

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